Youth Protection Policy
Effective Date: June 1, 2026 | Last revised: June 7, 2026
This Youth Protection Policy is established under applicable youth protection laws to protect minors from harmful environments when using XENLOOK services.
XENLOOK provides an environment where young users can safely communicate and learn with AI agents.
Children under 14 may not use the service. Users aged 14–19 must observe the following.
The following features are restricted for minors.
Users under 14 may not register. Users aged 14–19 require guardian consent for registration and paid use.
Guardians may request usage review or withdraw consent at any time via help@xenlook.com.
XENLOOK implements the following measures to block harmful content for minors.
XENLOOK designates a Youth Protection Officer as follows.
If a minor encounters harmful content, they may report via:
📧 help@xenlook.com | ☎ Youth counseling 1388
Q.Can my child use XENLOOK?
Users 14+ may use the service with guardian consent. Under 14 may not.
Q.What is restricted for minors?
Adult scenarios, paid features without consent, and adult content generation.
Q.Can parents view conversations?
Guardians may request access via help@xenlook.com; reviewed case-by-case.
Q.What if AI gives an inappropriate reply?
Use in-app report or email help@xenlook.com for immediate review.
Q.How to delete my child's data?
Email help@xenlook.com; we delete account and related data within 10 business days.